Shipping Policy
Welcome toThe Artisans Hall. We aim to provide you with a seamless shopping experience, including prompt and reliable shipping services. Please review our shipping policy to understand how we process and deliver your orders.
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Shipping Methods
a) Domestic Shipping: We offer shipping within the United Arab Emirates (UAE) using reputable courier services. Delivery times may vary depending on your location and the shipping method selected during checkout.
b) International Shipping: At this time, we do not offer international shipping. Our services are limited to deliveries within the UAE.
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Order Processing Time
a) Order fulfilment will be completed within 2-3 working days.
b) Please note that processing times may be longer during peak seasons or promotional periods.
c) In case expedited delivery is required for any reason, you may reach out to our team at info@theartisanshall.com and we will check if this can be arranged. Please be advised that expedited shipping would be subject to additional charges.
d) Please ensure that someone is available to receive the package at the designated delivery address. Couriers may require a signature upon delivery for security purposes.
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Shipping Costs
a) Shipping costs will be displayed at checkout and may vary depending on the product selected.
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Contact Us
a) If you have any questions or concerns regarding our shipping policy, please contact our customer service team at info@theartisanshall.com. We are here to assist you with any inquiries related to shipping, tracking, or delivery.
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Changes to this Shipping Policy
a) We reserve the right to update or modify this shipping policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.